At Rocket Centre we have a 30 day returns policy, so if you decide the item isn't right for you, you can simply return it for a full refund. All we ask for is that you complete the returns form and return the item to the address below via a recorded / traceable service. In some cases we can also arrange a pick-up service however this is chargeable.
Rocket Centre Limited
3 Trident Park
A refund or exchange will be given provided that the goods are in as new condition, with ALL original packaging and tags in place, during this time you have a duty of care towards these items. You are always responsible for the safe return of unwanted or faulty goods. If we have got your order wrong or the product has a manufacturing fault we'll even refund the return postage, however we do need your receipt to do that. For a small charge we can also arrange to pick up your returns, as these charges differ please call us for more information.
For further details on Distance Selling Regulations please visit http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html